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We accept return - refund within 120 days - no questions asked.

Initiating a Return: contact our customer support team at cs@cutethread.com to notify us of your intention to return the item/

Refund Process: Your refund will be processed, and a credit will automatically be applied to your original method of payment.

Refund Timing: Please allow a reasonable processing time for your refund to appear, typically within 5-10 business days after the approval of the return.

Questions and Assistance:

• If you have any questions or need assistance with the return process, please feel free to contact our customer support team at cs@cutethread.com.

We appreciate your trust in choosing our embroidered sweatshirts, and we are committed to ensuring your satisfaction. Thank you for shopping with us!

Our processing usually takes about 3-5 days (depending on how overwhelmed we are in orders).

Shipping to the US, UK is 5-12 days.

Enjoy free shipping when you purchase 2 items - our best value offer designed to give you more while you save!

Clothing information:

– Relaxed fit

– Tee 100% cotton

– Sweatshirt & Hoodie: 50/50 cotton/polyester blend

Size Fit:

– Unisex size, tends to be slightly larger than standard women’s sizes. If you like an oversized look, I recommend upsizing.